Privacy Policy
How Trumpet Adventure handles the personal information you provide when booking concerts, workshops, lessons and online streams on trumpet-adventure.com and its subdomains.
Trumpet Adventure ("we") handles the personal information we receive through our websites (trumpet-adventure.com and its subdomains) for concerts, workshops, lessons, online streams and similar events in accordance with the policy below.
1. Operator
Name: Trumpet Adventure
Representative: Yosuke Matsui
Address: Provided promptly upon request.
Contact: info@trumpet-adventure.com
2. Information we collect
When you apply, we receive your name (and its reading), email address, phone number, number of tickets or participants, attendance format (in person or online), and any other details you enter in the form. For workshops and lessons, we may also ask about your instrumental or teaching experience.
3. How we use it
We use your personal information only for the following purposes:
- Arranging tickets or places and confirming your application
- Check-in on the day of the event
- Notifying you of changes to the date or venue, cancellations, or other matters concerning the event you applied for
- Sending connection details (such as URLs) for online participation
- Responding to your inquiries
- Sending information about future concerts and workshops (only if you opted in when applying)
We do not use your information beyond these purposes.
4. Disclosure to third parties
We do not provide your personal information to third parties without your consent, except where required by law.
5. How we manage it
Application data is managed on cloud services provided by Google LLC (such as Google Sheets). Access is limited to our representative and the minimum number of people needed to run the event, and accounts are protected with two-step verification.
Where a paid application is made through a payment service such as Square, card details are handled directly by the payment provider; we never receive or store card numbers.
6. Handling outside Japan
Data on the cloud services above may be stored on servers outside Japan (such as in the United States). Our representative lives in the Republic of South Africa and manages the information from there. South Africa has a data protection law, the Protection of Personal Information Act (POPIA). We handle your information with security measures based on Japan's Act on the Protection of Personal Information.
7. Retention
If you opted in to future announcements, we keep your information until you ask us to stop. Otherwise, we delete it within six months after the event, except for records that must be kept for accounting purposes.
8. Unsubscribing
You can stop receiving announcements at any time by following the instructions in each email or by contacting info@trumpet-adventure.com.
9. Applicants under 18
Minors should apply with the consent of a parent or guardian.
10. Access, correction and deletion
To request access to, correction, suspension of use, or deletion of your personal information, please contact info@trumpet-adventure.com. After verifying your identity, we will respond promptly in accordance with applicable law.
11. Changes to this policy
We may update this policy as needed. Changes take effect when posted on this page.
Established: 19 October 2026
Revised: 26 October 2026